FAQs

1. What are the shipping options available at Zevar Amaze? 

We offer standard and express shipping options to cater to different needs. Orders are processed within 1-2 business days, and shipping times vary based on the destination. Once shipped, you’ll receive a tracking number to monitor your order’s progress. 

 

2. What is Zevar Amaze’s return and exchange policy?  

We want you to be completely satisfied with your purchase. We offer a exchange policy for eligible items within 7 days of delivery. Items must be in original, unworn condition with tags intact. Customized jewelry and personalized pieces, however, may not be eligible for returns. For more information, contact our customer service team at care@zevaramaze.com or watsapp us on 9137690196 from Monday to Friday -10.00 am - to 7.00 pm

 

3. Does Zevar Amaze offer virtual appointments?  

Yes, we offer virtual appointments to help you make the best choice for your jewelry needs. Our experts are available to guide you through our collection, discuss customization options, and answer any questions—all from the comfort of your home. To schedule an appointment, please visit our website.

 

4. Can I order customized jewelry from Zevar Amaze?  

Absolutely! Zevar Amaze specializes in creating unique, custom-designed jewelry tailored to your preferences. Whether you have a design in mind or want our assistance in crafting something special, we’re here to help. To start the process, visit our [customized jewelry page](https://zevaramaze.com/pages/enquiry-form) and fill out the enquiry form. Our team will reach out to discuss your ideas.

 

5. How do I place an order on Zevar Amaze?  

Ordering on Zevar Amaze is simple and secure. Browse our collections, select your desired item, choose any applicable options (like size or color), and add it to your cart. From there, you can proceed to checkout to complete your purchase. We accept various payment methods, including credit/debit cards, net banking, and UPI.


6. Does Zevar Amaze offer resizing and repair services?  

Yes, we provide resizing and repair services to ensure your jewelry always fits and looks its best. If your ring needs resizing or another item requires repair, reach out to our customer service team for assistance. They’ll guide you through the process and provide an estimate for any applicable costs.

 

7. How should I care for my Zevar Amaze jewelry?  

To maintain the beauty of your jewelry, follow these care tips:

  • Store jewelry in a cool, dry place, ideally in a pouch or jewelry box.
  • Avoid exposure to harsh chemicals, perfumes, and lotions, which can dull the shine.
  • Gently clean pieces with a soft cloth and avoid using abrasive materials that could scratch the surface.
  • Remove jewelry before swimming, bathing, or engaging in physical activities to preserve its quality.

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